A new Singaporean digital-only bank is innovating with cloud-native technology to create an ‘exceptional user experience’.
Trust Bank said it has designed a new type of banking solution, based on technology from UK-based fintech Thought Machine, that combines an intuitive customer experience with best-in-market rewards.
Using Vault Core, Thought Machine’s core banking platform, Trust said it has scaled rapidly following its launch on 1 September 2022. The bank acquired 100,000 customers in its first 10 days and its community grew to more than 300,000 customers within its first two months.
Vault Core is a configurable platform, positioned to support large-scale banks undertaking core transformation, and for smaller banks launching new propositions to the market.
“We have been working collaboratively with Thought Machine to test, deploy and deliver a transparent banking service which we are truly proud of,” commented Rajay Rai, Chief Information Officer, Trust Bank. “Vault Core is the foundational platform for us to build and grow the first of Singapore’s new wave of digital banks. We look forward to building on our joint success and delivering even greater levels of customer experience and innovation.”
“Trust has already delivered a compelling proposition to the market,” added Nick Wilde, managing director of Asia Pacific with Thought Machine. “It’s clear that Trust has the vision and ambition needed to create a digital bank that greatly enhances Singapore’s banking landscape – and gains huge market share.”
Thought Machine’s client list includes Lloyds Banking Group, Standard Chartered Bank, Al Rajhi Bank Malaysia, HD Bank, Intesa Sanpaolo, Lunar, and Atom bank, among others around the world. The company has raised more than $500m in funding and has headquarters in London, with regional headquarters in Singapore, New York and Sydney.
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