Swiss private bank Mirabaud has broken new ground by shifting its wealth management activities on to a digital platform, ending a longstanding reliance on traditional on-premise systems.
From now on it will be handling the wealth of its most exclusive clients with the Temenos Banking Cloud platform, citing the need for greater agility as it seeks to adapt to changing investment opportunities and client expectations.
Mirabaud will adopt the complete suite of Temenos wealth banking capabilities, from self-service channels and portfolio management to back-office processing, including Payments, Financial Crime Mitigation and Data Lake. It now plans to deliver a digital customer experience featuring personalized services and highly automated processes.
As part of ensuring its commitment to privacy, all personal data will be fully encrypted and tokenized, ensuring no customer identifying information is ever held on the new systems.
“This key investment for the Mirabaud Group is a clear demonstration of our dedication to our clients, positioning ourselves as a leading partner for them today and the generations to come,” stated Camille Vial, Chief Executive Officer, Mirabaud. “We are working to carry on adapting quickly to their needs and market trends while never losing sight of our core vision and values to combine our entrepreneurial and passionate human approach with cutting edge technology.”
“Mirabaud is one of the oldest and most established banks in Switzerland,” added Max Chuard, Chief Executive Officer, Temenos. “Their success has always been based on a passionate, human approach to clients but they recognize that wealth management is changing rapidly. There’s increasing competition and a new generation of customers that expect a human touch combined with the power of technology. Adopting the latest SaaS technology for their end to end platform will accelerate their digital transformation and this will allow them to continue delivering exceptional customer experience. Both today and in the future.”